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Using Windows 7. The only way for the computer to recognize the adapter is to reboot--several times a day. I do NOT recommend this adapter at all. I bought this USB adapter to go with my NetGear router. It keeps dropping (all day long) my internet connection. What's more, NetGear support has been no help.
Overall the quality and construction of the unit is good, but it's required software lets it down and does a poor job ofeffectively maintaining the wireless connection. In other words the device drivers are not provided separately. The adapter works well, providing good speed and range when connected. The problemis to use the adapter you must use the manufactures device and connection software. This software acts asthe connection manager and does so in a manner that is clumsy, redundant and shouldnot be required to operate the adapter.
I guess this is normal. This anetenna has to pick up a signal from about 300 feet away and the signal must travel through two window panes before reaching the antenna. I was somewhat surprised that no installation disk was provided but I was able to download the necessary drivers from the internet and am very pleased with the result. The only thing I notice is that the antenna does run a little hot. I received this antenna shortly after ordering it. It works fine. It does a fine job.
So I have to go thu the whole connecting process again to get the adapter to connect to the internet. My Laptop is fairly new so I know its not the computer. Also once the computer is shut down and you turn it back on, the adapter stops working. It took over a month to get my purchase and 2 Item is defective.
So I feel there is something wrong with the adapter. After founding the right drive to download. I wouldn't purchase anything else from this seller. They were very nice in helping me getting the adapter to work. I was told it would come with a CD disk to install, instead it came with instruction to found disk download, at netgear.com. I still had problems getting connected. The adapter starts out working fine, then it will disconnect from the internet and after clicking refresh it will start up again. I have use many different brands of adapter and this is the 1st time that I am having this problem.
I have 2 reason 1st one. I was to happy to order this item, the price was just right and I knew netgear is a good brand. Had to ask for help from netgear technical support. I choose this adapter because, its much stronger then the one I had.
I bought this at full retail when it first came out, now at half price, I cannot recommend any netgear products since their website has no accessible drivers to upgrade. The links do not work. Bad customer support. No Netgear support. You cannot download drivers or firmware for this device anymore. I cannot use this device on a secure connection without the most recent firmware.
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